Zurich Insurance is deploying artificial intelligence in deciding personal injury claims after trials cut the processing time from an hour to just seconds, its chairman said. “We recently introduced AI claims handling … and saved 40,000 work hours, while speeding …
AXA has appointed Joyce Phillips as chief executive officer of a new business unit dedicated to customer innovation and new business models. Phillips becomes a member of the management committee of AXA Group and reports directly to Thomas Buberl, CEO …
Tokio Marine Kiln (TMK), the international specialist insurance business, has added construction to its One TMK broker portal. The tailor-made construction insurance product is underwritten through a fully automated process, TMK said, noting the platform provides an efficient way for …
Alibaba Group Holding Ltd. Chairman Jack Ma said society should prepare for decades of pain as the internet disrupts the economy. The world must change education systems and establish how to work with robots to help soften the blow caused …
It was the third hour of doing nothing that broke James Scott. The 25-year-old researcher was sitting at his desk at an insurance firm in northern England when the internet went down. And with it went access to all of …
Allianz Insurance, the U.K.-based subsidiary of Allianz SE, has launched a video streaming platform called Allianz Site View, which is designed to enhance its claims proposition by enabling customers to send images, video clips or conduct live video interactions with …
Auto insurance rates in Massachusetts are on the rise and technology is to blame. Industry experts tell The Boston Globe that drivers distracted by smartphones are crashing more often and those cars are now more expensive to repair because they’re …
Insurance companies are running out of ideas. They’ve bolstered their balance sheets since the financial crisis but have few racy growth prospects in a world of low interest rates, pricing pressure and regulatory hassles. Big mergers may be the most …
Auto insurance may be on the brink of an incursion from mobile-phone and technology companies. Telefonica SA’s O2 unit — one of the first mobile operators in Britain to offer car insurance — expanded its product line in February to …
Insurance CEOs are more concerned than leaders in other industries about combined disruptive threats to their revenue growth prospects, according to findings from the 20th annual “PwC Global CEO Survey.” PwC polled 95 insurance CEOs from 39 countries, who expect …
