Name Change at Missouri’s Powers Insurance Reflects Risk Management Focus December 19, 2017 What’s in a name? When St. Louis-based Powers Insurance and Benefits changed its name in August to Powers Insurance &...
J.D. Power: Personal Lines Agents Missing out on Opportunities in Renters Segment September 30, 2013 Insurance agents who only focus on homeowners insurance customers are missing a golden opportunity to build long-term relationships with renter...
Home Insurance Claimants Who Use Agents Happier Than Those Who Don’t April 1, 2013 Satisfaction among home insurance claimants who file through agents is 50 points higher than it is for those who file...
Customer Satisfaction with Auto Insurers at New High: J.D. Powers June 26, 2012 Overall customer satisfaction with auto insurance companies has reached an all-time high, according to the J.D. Power and Associates 2012...
Fewer Auto Insurance Buyers Shopping But More Switching Carriers: J.D. Powers May 1, 2012 The auto insurance shopping rate has reached the lowest point in the past five years, with only 25 percent of...
Customer Satisfaction with Home Insurers Improves, Says J.D. Powers September 1, 2011 Customer satisfaction with homeowners insurance companies this year is up from 2010, but still remains below levels achieved in 2009....