With 28 catastrophic weather events in 2023 causing nearly $93 billion in damage, customer service satisfaction plunged to a seven...
JD Power customer satisfaction News
About one third of auto insurance customers in the U.S. reported a rate increase in the past year, leading to...
Having fewer auto insurance claims during the coronavirus pandemic appears to have given insurers time to refine their customer experience...
Record high customer satisfaction among auto insurance customers is clearly good news for customers, especially at a time when their...
After climbing in each of the past two years, customer satisfaction is falling among the nation’s largest auto insurers, while...
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59...