multi-channel distribution News

The Smaller the Small Business, the Bigger the Insurance Discontent: J.D. Power

Not all small businesses are the same when it comes to customer satisfaction with their commercial insurance. There are actually widening satisfaction gaps among small businesses of different sizes, according to the J.D. Power 2017 U.S. Small Commercial Insurance Study. …

Bolt Solutions Acquires Online Aggregator Superior Access (SAIS)

Bolt Solutions Inc., which provides property/casualty insurance online distribution and comparative rating platforms, has acquired Austin, Texas based Superior Access Insurance Services Inc. (SAIS), which it says is the industry’s largest online insurance aggregator. Founded in 1996 by independent agents, …

P/C Insurance Analysts’ Expectations Climbing: Accenture

Although returns-on-equity for the property/casualty insurance industry are lagging in the mid-to-upper single-digit range, equity analysts expect companies they recommend with “Buy” ratings to garner returns in the mid-double-digits, according to a survey commissioned by Accenture. The recently published survey …