online shopping News

Customer Loyalty and the Impact of the Micro-Moment

This post is part of a series sponsored by ITC (Insurance Technologies Corporation). Digital consumerism is a train that can’t be stopped, and in fact, the global pandemic has accelerated it. Many businesses spent months working remotely. Business owners have …

SelectQuote Raises $350M in IPO; Shares Jump 40% in Market Debut

Shares of SelectQuote Inc. jumped more than 40% in their stock market debut on Thursday, giving the insurance policy comparison website a market valuation of over $4 billion. The company’s stellar offering is the latest sign of thawing in the …

How Coronavirus Has Affected Auto Insurance Shopping

This year began with auto insurance buyers shopping around more than ever but by mid-March shopping began to slow down before returning to normal a few weeks later. According to the data firm LexisNexis, shopping has closely mirrored other pandemic …

Auto Insurance Customer Loyalty Is Declining. Here’s Why.

Last year more than $6 billion in advertising was pumped into the marketplace to encourage consumers to shop and switch their auto insurance providers. Everywhere consumers look, they are being hit with insurance ads – television spots, blimps, even field-goal …

Watch Out Insurtechs: Nationwide Readies Own Digital Auto Insurance Platform

Nationwide plans on striking hard against digital insurer upstart competitors with the debut of Spire, a digital auto insurance platform with an eye on millennial customers. Spire, which will be rolled out in the 2019 fourth quarter, centers around the …

With Google Gone, What’s the Future for Online Insurance Shopping?

The demise of Google’s online insurance comparison site Google Compare is being hailed by some in the industry as a victory for the traditional agency system. But agents may want to hold off on breaking out the champagne. Leading online …

Despite Being Happy with Auto Insurer, 33% Switch After Shopping Online

A third of people who shopped for auto insurance online actually changed their insurance carrier, an insurance industry survey found. At the same time, the online opinion survey by the Insurance Research Council (IRC) found that 86 percent of insured …

Google to Face Same Obstacles Selling Insurance Online, Says Overstock’s Byrne

Those now running comparison insurance shopping websites believe that they could be helped if Google enters into the business because the giant search engine could draw more attention to buying insurance online. However, they also believe Google would face the …

Buying Insurance Is Like Online Dating? Or Loving a Local Agent?

Buying insurance has been compared to having a root canal and betting with pirates. It’s been called confusing and boring. More than a few have said they’d rather listen to nails on a chalkboard than sit through an insurance pitch. …

Has Online Shopping for Auto Insurance Peaked?

Shopping over the internet for auto insurance is down for the second year in a row, says a survey by a company that tracks the behavior of consumers with credit history. The latest TransUnion Auto Insurance Shopping Index reports that …