Operations News

Why Top Performing Agencies Focus on Compensation Expenses

There are a lot of performance benchmarks to focus on to become a top performing insurance agency and to achieve high profitability. One of the areas agencies need to focus on is compensation expenses. With a struggling national economy, it’s …

2010 Insurance Entrepreneurial Award Winners Selected

When it comes to innovation in the insurance industry, Ace Private Risk Services, Work at Home Vintage Employees (WAHVE) and FirstBest Systems top the list, according to a competition that identified companies that successfully implemented new underwriting, distribution or technology …

2010/2011 Buyer’s Guide

Welcome to Insurance Journal’s 2nd annual Buyer’s Guide, a tear-out directory of services, products and solutions for the insurance industry. Companies are listed within eleven different categories; Agents, Agent Networks, Agency Services, Claims, Construction/Restoration, Education/Training, Human Resources, Insurance Associations, Marketing, …

The Agency Salary Blues

Independent agency salaries maintained or decreased slightly in 2009, but employee morale may be registering at an all time low. And agents don’t expect things to change, at least not anytime soon. Half of all agencies responding to Insurance Journal’s …

Reader’s Choice

Never lose sight of what the reader wants. That has been the motto for Insurance Journal throughout its 85-year history of publishing news and information for our most important customers — independent agents and brokers. To accomplish this mission, editors …

Lessons Learned and Looking Ahead at Lloyd’s

December is often a time of reflection on what we’ve achieved, where we’ve stumbled and what lessons we will take forward into the New Year. When Lloyd’s published its three-year strategy earlier this year, it was clear that one of …

One way that agency owners can keep their employees happy in today’s tough times is by making their compensation more accountable to agency growth. Al Diamond, president of the Agency Consulting Group, says in agencies where owners have decided to …

Study: Texting Bans Don’t Reduce Crashes

It’s illegal to text while driving in most U.S. states yet a new study finds such bans do not reduce car accidents and may actually increase insurance claims. Researchers at the Highway Loss Data Institute (HLDI) found no reductions in …

Do Today’s Entry Level Employees Lack Professionalism?

Students aren’t making the grade as professionals in the workplace, according to an annual survey on the state of professionalism among young workers. In 2009, 37.3 percent of corporate leaders felt that less than half of all new graduates exhibited …

Pinnacol CFO Named to National Wellness Board

Jeff Tetrick, chief financial officer for Pinnacol Assurance, has been appointed as a national board member to the San Francisco-based Integrated Benefits Institute (IBI). IBI programs, resources and expert networks advance the understanding and the impact of health-related productivity on …