Three trends dominate the agency agenda today: customers, competition and change. In customer service, these trends have translated themselves into...
Operations News
Program business in the current hard market is not quite dead, but has taken gunshots to the torso. There are...
“We must all hang together or assuredly we will all hang separately.” – Benjamin Franklin. Benjamin Franklin’s famous statement during...
Industry executives in the workers’ compensation field from across the nation gathered in Las Vegas Feb. 5-6 for the 5th...
We must all hang together or assuredly we will all hang separately.” So, famously, said Benjamin Franklin, as the founders...
ri3k , the innovative London-based technical support system provider to the reinsurance industry, announced a further step in standardizing the...
“We must all hang together or assuredly we will all hang separately.” – Benjamin Franklin. Benjamin Franklin’s famous statement during...
Jack Cassell “was pretty happy just being a producer,” as he had been since entering the insurance business in 1979....
“We must all hang together or assuredly we will all hang separately.” – Benjamin Franklin. Benjamin Franklin’s famous statement during...
Welcome to our Annual Program Directory, Volume II. It seems like only yesterday that I was writing the Editors Note...