Operations News

ERIE Selects DWL to Provide Transactional

DWL Incorporated, a provider of transactional e-solutions, announced Erie Insurance Group has selected its solution. DWL will provide ERIE with industry-specific portals and a transactional CRM application to create a common view of the customer across the organization and enhance …

ConfirmNet, XDimensional Technologies Announce Acquisition of VeriCert Assets by ConfirmNet

ConfirmNet™ Corporation, the providers of the CertificatesNow™ service, and XDimensional Technologies Inc. (XDTI) jointly announced a definitive agreement for ConfirmNet to acquire certain assets of XDTI’s subsidiary, VeriCert. The acquisition provides ConfirmNet with additional technologies and resources for its present …

Ward Financial Group Conducts Customer Retention Study

Ward Financial Group is currently conducting a study on customer retention for property/casualty insurance companies. The objective of the study is to provide a focused analysis of the customer retention trends and practices in the industry today. Property/casualty insurance companies …

ConfirmNet Uses IVANS Transformation Station to Build Certificate of Insurance Interface

San Diego-based ConfirmNet Corporation, the developers of the CertificatesNowÔ service, reported that by using the IVANS Transformation Statio™, it will be able to provide a real-time data exchange between the Applied Systems WinTAM product and CertificatesNow for creating and issuing …

5 Steps to Plan and Execute a Direct Marketing Campaign

There are many different ways to market your service, which include all forms of advertising, direct mail, telemarketing, referral programs, sponsorships, and logo/image development. Regardless of the methodology, repetition and persistence will always be key factors. While great commercials and …

IVANS Continues Record Membership Growth Through First Half

Greenwich, Conn.-based IVANS Inc. announced that 27 property-casualty insurers, healthcare and related organizations became new members of IVANS during the first half of 2001, double the number that joined in any prior six month period since 1995. IVANS Inc.,was formed …

Direct-Link Acquires $6M in Premium Business from Fireman’s Fund Direct

Direct-Link Insurance Services announced the acquisition of a major portion of Fireman’s Fund Direct’s personal lines property insurance portfolio, as that company exits the direct insurance market. Under terms of the agreement, Direct-Link will acquire more than $6 million in …

The Hartford’s Operating Income Increases 10%

The Hartford Financial Services Group Inc. reported operating income of $262 million for the second quarter of 2001, a 10-percent increase over the same period in 2000. The increase reflects double-digit earnings growth in the company’s group benefits and individual …

Ingraham and Begala to be Featured at IIAA

Republican political observer Laura Ingraham and former Clinton White House Senior Adviser Paul Begala are feature commentators for a political discussion at the Independent Insurance Agents of America’s (IIAA) upcoming Hawaii InfoXchange. More than 2,000 insurance professionals are expected to …

The St. Paul Companies Reports Second-Quarter Results

The St. Paul Companies announced second-quarter 2001 operating earnings from continuing operations of $90.8 million, or $0.39 per diluted share, compared with $144.5 million, or $0.63 per share, in the second quarter of 2000. As previously announced, adverse prior-year development …