Vertafore Partners to Expand Cloud, Data, Mobile Offerings March 27, 2015 By Tom Wetzel Insurance software provider Vertafore announced three new partnerships to expand its end-to-end technology offerings for the cloud, data, and mobile...
The Best Apps and Why for Independent Agents March 9, 2015 By Tom Wetzel There appears to be little dispute among agents about the importance of going mobile, particularly for younger clients who expect...
When It Comes to Mobile for Independent Agents It’s the App that Counts January 12, 2015 By Tom Wetzel Have agents reached a tipping point when it comes to making their services accessible with a smartphone? Some believe the...
Predictions on the Demise of the Independent Agent Are Premature Yet … November 3, 2014 By Tom Wetzel This column has covered a number of important technology issues facing agents, including security, social media, mobile technology, and the...
Customer Experience Makes Bigger Impact Than Policy, Claims September 22, 2014 By Tom Wetzel Many agents understand in principle that “customer experience” is the sum total of an agency’s interactions with prospects and policyholders....
How to Protect Your Agency’s Digital Security August 18, 2014 By Tom Wetzel Most agencies can’t afford to employ an information technology (IT) specialist. Luckily when it comes to most security and privacy...
Agents Keep Up: How People Use Mobile Technology to Communicate and More July 21, 2014 By Tom Wetzel An agent’s technological plate is so full it may seem impossible to decide where to start. Experts agree that embracing...
Measuring Agency Performance Can’t Be Done with Technology Alone May 5, 2014 By Tom Wetzel Bruce Cochrane of the Renaissance Alliance says agents have to measure everything to stay competitive, however that does not mean...
Agents’ Use of Technology Is About Attitude March 24, 2014 By Tom Wetzel Technology overload is a common lament among independent agents, who face a growing list of challenges in how to use...
The Upcoming Windows XP Apocalypse March 10, 2014 By Laird Rixford The end of the world is coming. The world of Windows XP that is. A significant event is happening in...