Illinois Becomes Third State to Provide Online Access to Insurer Filings

August 5, 2014

The Illinois Department of Insurance (DOI) is now providing online access for consumers to view insurance company records.

Insurance product filings, such as rates and forms, filed with DOI are now available to the public through the online tool SERFF Filing Access (SFA).

Illinois became the third state nationwide to implement the new service that will provide consumers direct access to insurance records, the department said.

Prior to submitting a Freedom of Information request for records, the requestor (whether a consumer or member of the media) may first check the information is available to them via SERFF. All public records not legally declared by law to be closed, and for which DOI has legal custody and control, are available for inspection.

Documents that are closed (not public) are not available on this website.

Filings will be available electronically through SERFF upon the completion of DOI’s review. Access SERFF at

SERFF was developed under the leadership of the National Association of Insurance Commissioners (NAIC).

Source: Illinois Department of Insurance

Latest Comments

  • August 5, 2014 at 6:31 pm
    Former Status Quo says:
    Typically not through SERFF though. Most states you can access directly through the DOI website. This isn't that great of a breakthrough...
  • August 5, 2014 at 4:07 pm
    FFA says:
    And this is what is important to IL Law Makers? Guess Quinn can say he got something else done now.
  • August 5, 2014 at 1:20 pm
    Insurance Company Employee says:
    I believe there are more than 3 states that provide this type of online access.
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