Hawaii Commissioner Warns Producers About Certificates of Insurance

February 2, 2009

Hawaii Insurance Commissioner J.P. Schmidt is warning property and casualty producers doing business in Hawaii not to modify certificates of insurance without the consent of the insurer.

According to the Commissioner, it has come to his attention that producers routinely modify COIs without the knowledge or consent of the insurer to include representations that are inconsistent with the terms of the underlying insurance policy or the contractual obligations of the insurer to the named insured.

The modifications may include:
a. naming as additional insureds parties that may not be covered under the policy such as, subsidiaries, affiliates, agents, elected officials, volunteers, successors, and assigns;

b. a guaranty to notify all additional insureds (named or unidentified) of policy changes and termination;

c. eliminating the phrase “endeavor to” from the standard COI language regarding the mailing of notices in the event of a policy cancellation;

d. an amendment to the insurance policy to incorporate the indemnity obligation of the contract between the policyholder and the additional insured;

e. naming additional insureds that have no real interest in the contract or subject matter ofthe contract between the policyholder and the primary additional insured; and

f. statements that the subject policy is primary and non-contributory when typically most begin coverage only after the policies of the primary defendants are exhausted.

The law requires the truthful representation of the terms and
conditions of any insurance policy, the Commissioner said in a statement. Misrepresentations can expose the producers to civil,
administrative and criminal prosecution and sanctions. Thus, it is imperative that the producers issue certificates of insurance that accurately represent the terms and conditions of the policies as
contracted between the insurer and the policyholder.

The Insurance Division understands that the general purpose of the COI, whether it is a proprietary form or a generic outline, is to serve as proof of insurance in lieu of an actual copy of the insurance policy. The COI provides on a single sheet of paper a concise summary of selected key elements of the insurance policy. Typically, the COI will disclose policy limits, policy numbers, retention limits, and policy periods. The information purports to be accurate as of the
date of the COI.

The COI is not the insurance policy, he said. The COI is not intended to provide a comprehensive digest of the insurance policy. The COI is not intended to provide a vehicle to amend the insurance policy. The insurer can be bound only by a person or entity with the actual
or apparent authority to execute an amendment to the contract.

Producers with questions can contact Mark K. Morita, Staff Attorney at 808 586 2790.

Source: DCBS

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Latest Comments

  • February 3, 2009 at 1:27 am
    Mr. Obvious says:
    Ladies and gentlemen, Doug is what is known in internet parlance as a "troll". Trolls haunt message boards posting comments mere to incite response. Truthfully, I like having ... read more
  • February 3, 2009 at 11:25 am
    john says:
    Many commercial carriers, in order to combat this have issued notices that they do not want to even see copies of certificates, nor do they inspect them and any inaccuracy is ... read more
  • February 2, 2009 at 3:29 am
    Oz says:
    This problem will continue to exist as long as there are no penalties to those parties who request COI's that they know are incorrect. This certificate game is just that - a g... read more

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