Latest Claims Headlines
All the headlines from our Claims Topic Page, ordered by recency.
Conquering claims chaos after natural disasters
Jul 3 2025 // This post is part of a series sponsored by Cotality. Crime thrives in chaos, making natural disasters the perfect backdrop for insurance claims fraud. When the ashes have settled after a wildfire or when hail stops falling...
California Appoints Members to New Smoke Claims and Remediation Task Force
Jul 3 2025 // California Insurance Commissioner Ricardo Lara has appointed members to his new Smoke Claims and Remediation Task Force, as part of his response to issues over smoke damage caused by wildfires across the state, including...
Hancock Claims Acquires Knight’s Solutions, Expanding Service in SE, Midwest
Jul 2 2025 // Hancock Claims Consultants, a 22-year-old claims adjusting firm with offices in Georgia and Kentucky, has acquired Knight’s Solutions, an inspection firm that works claims in the Midwest and Southeast. Neither...
People Moves: Liberty Specialty Markets Taps CNA Hardy’s Butt as UK Head of Casualty Claims; SiriusPoint Names Pryde From Catalina Re as Group Chief Risk Officer
Jun 30 2025 // This edition of Interntional People Moves details appointments at Liberty Specialty Markets and SiriusPoint. A summary of these new hires follows here. Liberty Specialty Markets Taps CNA Hardy’s Butt as Head of...
Cannabis Retailers Must Face College Athlete’s Psychosis Claims
Jun 30 2025 // A former champion college athlete and aspiring Olympian known for his prowess in track and field events has advanced his lawsuit that blames cannabis retailers for his cannabis-induced psychosis that led to a suicide...
Triple-I Says Payments on Lightning Claims Dropped 16.5% in 2024
Jun 27 2025 // Insurers in the U.S. paid out about $1 billion in claims for lightning-related damage in 2024, down 16.5% from the amount paid in 2023, according to the Insurance Information Institute (Triple-I). The tally was $1.04...
Florida Citizens Moves to Have Commercial Claims Disputes Decided by DOAH
Jun 26 2025 // Three years after Citizens Property Insurance Corp. made the unprecedented move to resolve many of its residential claims disputes through a state agency instead of through litigation, officials are now planning to send...
Ex-Shell US Oil Trading Boss Claims He’s Owed $29 Million Bonus
Jun 20 2025 // Shell Plc’s former head of oil trading in the US was stiffed on his 2020 bonus by more than $29 million, he claims in a lawsuit that shines a light on compensation inside the oil major’s lucrative trading...
Florida’s Evolving Bad-Faith Landscape: What Claims and Insurance Pros Need to Know
Jun 19 2025 // Bad faith litigation has long posed both legal and reputational risks for insurers operating in Florida. With the enactment in 2023 of House Bill 837—a sweeping tort-reform measure—there are important changes to how...
Verisk: Q1 Claims Volume Hits 5-Year Low but Severity Up on Wildfire Losses
Jun 19 2025 // The first three months of 2025 brought devastating wildfires to California, significant wind and hail events to Texas, and substantial increases in tornado activity to “Tornado Alley,” but claim volume...
St. Louis Waives 25% Holdback Rule for Property Claims From May 16 Tornado
Jun 17 2025 // St. Louis Mayor Cara Spencer signed an executive order to waive a 25% holdback of insurance payouts for property damage claims related to the May 16 tornado that damaged at least 10,000 properties in the city. The order...
Air India Crash Seen Triggering $475 Million in Insurance Claims
Jun 17 2025 // India’s deadliest plane crash in more than decade is set to send shock waves through the aviation insurance industry and trigger one of the country’s costliest claims, estimated at around $475...
Connecticut Hopes to Curb Auto Claims Arbitration by Shifting Cost to Insurers
Jun 16 2025 // Connecticut lawmakers have passed a measure to shift the cost of auto insurance arbitration hearings between claimants and insurers over damage claims to the insurance industry. Currently the department of insurance...
Study Shows AI Spots Suspicious Claims Earlier Than Traditional Approaches
Jun 16 2025 // Machine learning models detect suspicious claims two weeks after submission–much faster than traditional methods, according to a new CLARA Analytics study on fraud detection in property/casualty insurance claims. The...
Viewpoint: Recalls and Claims Amid A Sea of Regulatory Change
Jun 13 2025 // The current regulatory and claims environment for products, food and beverage, automobiles, medical devices, and more, is rapidly shifting amid layoffs at the federal level, slowdowns on inspections, and the potential for...
California Commissioner Investigating State Farm’s Handling of LA Wildfire Claims
Jun 12 2025 // California Insurance Commissioner Ricardo Lara on Thursday said he has launched a formal investigation into State Farm’s handling of thousands of insurance claims from wildfire survivors affected by the Palisades and...
Florida Appeals Court Says Plaintiff Can’t Harp on Adjusting Delays in Claims Dispute
Jun 11 2025 // Some Florida policyholders and their attorneys have long complained about real or perceived delays in the claims-handling process after a loss. A Florida appeals court ruled last week that telling a jury about those delays...
Baptist College in Georgia Places President on Leave as it Probes Sex Abuse Claims
Jun 10 2025 // A Baptist college in northeast Georgia has placed its president on leave while it investigates whether he ignored claims that a former administrator was abusing students. Trustees at Truett McConnell University in...
Hedge Funds Face California Rebuke Over Role in Wildfire Claims
Jun 9 2025 // Hedge funds are facing pushback in California as their bets tied to insurance claims stemming from the Los Angeles wildfires are attacked as unethical. The transactions in focus are tied to so-called subrogation claims,...
Viewpoint: Fixing the Claims Experience Where It Matters Most – In the Mess
Jun 6 2025 // Before becoming a parent, I thought I could plan for everything. There are books, blogs and apps galore. My prediction was that I could stay ahead of the chaos if I studied, prepared enough and followed the proper...
