Articles by Andrea Wells

Andrea Wells is vice president of content for Wells Media Group Inc., overseeing coverage for its multiple print and digital platforms. She is a veteran insurance journalist with more than 20 years’ experience covering the property/casualty industry. She has won several awards from the American Society of Business Publication Editors (ASBPE), including awards for original research for her work on Insurance Journal’s annual salary survey of retail insurance agencies and its annual survey of young insurance agents. She can be reached at: awells@wellsmedia.com.

Agents More ‘Satisfied’ with Commercial Insurers

Overall agent satisfaction with insurers of both personal lines and commercial lines has held strong despite a challenging underwriting environment, says a new J.D. Power study, with commercial lines satisfaction reaching an all-time high. According to the J.D. Power 2024 …

Trust Matters

When it comes to small business owners and their insurance providers, trust matters. So do personalized relationships. Even in an environment of rising rates in which 36% of small business owners have experienced premium increases during the past year, overall …

Risky Business

“The world’s not a less risky place.” “We’re clearly in historical hard market conditions for property and casualty.” “I don’t think we’re going to see anywhere near the same level of flow back into the admitted market.” These are the …

E&S Leaders Embrace the Risky Future

The property/casualty insurance industry and excess and surplus lines brokers in particular are at the world’s beck and call to help navigate what is an increasingly risky environment. The industry continues to respond as social, environmental, technological, political, legal, scientific …

Auto Shopping Continues

Auto insurance shopping volume set a new record for the second consecutive quarter of 2024. The number of U.S. consumers shopping for auto insurance was up 7%, compared to Q2 2023, according to TransUnion’s latest quarterly Insurance Personal Lines Trends …

Agency Partnerships in Hard Markets and Beyond

Finding the right partner can help make or break a business. That’s also true of finding the right agency partnership or network, especially as market cycles change and what agents need from a partner changes, as well. Market cycles like …

Agents Say Outlook Positive: Survey

Despite challenges posed by inflation, market volatility and rapidly changing technologies, independent agents remain positive about their businesses and report more optimistic perceptions of national business conditions this year than they did last year. That’s according to the recent Nationwide …

Congratulations Top 100 Agencies

This year marks the 20th annual publication of Insurance Journal’s Top 100 Independent Agencies special report. Again, a large majority of firms in the Top 100 saw notable increases in total property/casualty revenue year-over-year. From 2022 to 2023 the Total …

Talent Gap

It’s no secret — independent insurance agencies are struggling to find qualified job candidates. And young talent may be even harder to find. According to a recent report by Vertafore, nearly a third of agents surveyed said they’re finding that …

Managing Expectations While Going Green

From increased wildfires to flooding to wind and hail and hurricanes, the risks and resulting losses from climate change grow each year. While 2023 was the hottest year on record, 2024 is shaping up to beat that placeholder. According to …