Articles by Andrea Wells

Workers’ Comp Superior Performers

The best workers’ compensation insurers have similar characteristics. A new study released by ACORD identified a few of those similarities, including that they pay their agency partners more than their rivals do as a way to attract better customers and …

Insider Views on Workers’ Compensation

There is a lot to like about how the workers’ compensation market is doing. A robust economy is generally favorable for workers’ comp, as growing payroll and investments in workplace safety are helping, says Andrea Gardner, workers’ compensation lead for …

How to Succeed in Today’s Small Business Insurance Market

The small business market is big. The U.S. small commercial market represents about one-third of the total commercial lines market and generates between $99 billion and $103 billion in direct written premium, according to a 2016 McKinsey & Co. report. …

Few Employers Take New Actions to Curb Sexual Harassment

Despite the recent spotlight on workplace sexual harassment issues, few employers have taken action to prevent and/or address sexual harassment concerns in the workplace, according to a survey of employees by the American Psychological Association. Only 32 percent of working …

Making Sure Food Delivery Doesn’t Take Out Restaurants

With a growing number of apps and on-demand services, millennials in particular love ordering take-out food from their favorite restaurants. But as more restaurants expand services into delivery, risk managers must be mindful about vehicle exposures and aggressively manage not …

2018 Young Agents Survey: Straight Talk From Young Agents

Young agents want change. They want more diversity in the agency sales ranks. They want better paths to grow in their careers. They want other agents to adhere to professional standards and ethics. They want faster and better technology in …

What Young Agents Might Change

This issue of Insurance Journal features exclusive results from the 2018 Young Agents Survey where more than 500 young agents nationwide shared their views on the insurance industry and their experience as an agent. (See page 18 for the full …

Tech-Focused Private Equity Firm Invests in Agency Tech Provider ITC

Texas-based ITC, a provider of websites, agency marketing, comparative rating and management software and services, announced today that it has received a majority equity investment from Accel-KKR, a technology-focused private equity firm. The new partnership will provide resources and capital …

Today’s Hot Markets: Buyers Hungry For EPLI, Cyber and More

Insurance Journal examined industries experiencing changes, challenges, expansions and growth in the past year. Here are five industry sectors and insurance markets that could offer opportunities for agents and brokers in the property/casualty insurance industry in 2018. Employer Liability and …

Aging U.S. Population

There will soon, within a few decades, be an important demographic turning point in U.S. history. By 2035, there will be 78.0 million people 65 years and older compared to 76.4 million under the age of 18, according to the …