A recent study reviewed in The Economist (Jan. 13, 2014) proved that competition was required to foster business success and...
Articles by Chris Burand
Quality of Quotes. Sometimes in the hurry hurry world of the CSR or producer, an insured will request quotes for...
Renewal Processing Time. Due to many reasons, including agencies cutting staff too much, I find many commercial CSRs are far...
ACA Grandfathering Disclaimer. According to the Wall Street Journal (Nov. 6, 2013), the first E&O suits have been filed against...
Review Renewals. While my recommendation to review renewals might seem so simple that even mentioning it might seem like I’m...
A myth is sneaking into the industry that insurer insolvency is not as important today. Belief in this myth is...
Hiring that first good producer may be the most difficult single step/achievement an independent agent undertakes. It is so difficult,...
Personal Lines Quote Sheets. In most agencies, CSRs base their personal lines quotes off the data gathered per their quote...
Fees & Agency’s Standard of Care. An agency’s Standard of Care requirement has many moving parts and variables. Simple answers...
Many years ago, a well-known insurance company went from being highly rated to insolvent almost in a fortnight. Most people...