Articles by Paul Martin

The missing ingredient in new hire training

Editor’s note: This is the fourth in a continuing series of articles offering “best practices” suggestions for the hiring process, including training in the independent agency. More information is available at www.iiat.org under Agency Management. Although it’s often true the …

Context: the missing ingredient in new hire training

Although it’s often true the more things change, the more they stay the same, there are some valuable insurance industry practices that have unfortunately faded over time. The move toward specialization and technological advancement with an eye toward speed and …

The missing ingredient in new hire training

Editor’s note: This is the fourth in a continuing series of articles offering “best practices” suggestions for the hiring process including training in the independent agency. More information is available at iiat.org under Agency Management. Although it’s often true the …

Your New Employee is about to Start, Now What?

Editor’s note: This is the second article in a series offering best practices suggestions for hiring in the independent agency. Part one of this series appeared in Insurance Journal’s Nov. 7 western region edition on page 24. More information is …

Your New Employee is About to Start, Now What?

(Editor’s note: This is the second in a series of articles offering “best practices” suggestions for the hiring process in the independent agency. More information is available at iiat.org under Agency Management.) After a long search, your agency has finally …