People leave things to the last minute. In college, the papers got written at the last minute. On Monday, people...

Insurance policies are supposed to be written to comply with state readability statutes. The biggest problem with those statutes and...

When a customer buys an insurance policy, one of the often unanswered (and unasked) questions is “where does this policy...

I was reading my latest issue of Carrier Management yesterday and found an article about how Lloyd’s was planning to...

I travel some with this gig. Most of that travel is either to teach something or to make connections with...

I recently had a conversation about public adjusters. Here’s the short version of that conversation. What is a public adjuster?...

Have you ever thought about how much insurance a person should buy? If you ask the agent, she might tell...

Got a really interesting question this week. The essence of it is that the agent has a customer with a...

Insurance policies are hard to read, and I don’t think that they necessarily need to be so. Some would say...