July 13, 2026 Agency MVPs - Top Agency Account Managers & CSRs in America Markets: Employee Benefits, Professional Risks (E&O, D&O)

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In this Issue

• Features
  Ohio Lawmakers Pass Bill to Combat Catalytic Converter Thefts
  Ohio lawmakers last month passed a bill that aims to protect...

National Coverage

• Editor's Note
  Market Share Up in 2025
  The independent agency channel placed 62.1% of all property and...
• Features
  Flood Insurance Gap Will Squeeze Local Governments, Homeowners, Moody’s Says
  The flood insurance gap in the United States is big--and it's not...
• Features
  Doing Its Job: Large Majority of Cyber Losses Covered by Insurance, Says Willis
  More than 95% of average data breach losses and 90% of average...
• Features
  D&O Market Expected to Tighten Under Pressure, Says AM Best
  Analysts at insurance rating firm AM Best said there are "warning...
• Features
  Why Building a Benefits Department Is Good Business
  For many property and casualty agents, the realm of employee benefits...
• Features
  Snapshot: Environmental and Construction Professional Liability Insurance Market
  Uncertainty in the economy and environmental regulation, the...
• Features
  Montgomery v. Caribe Increases Litigation Activity, Not Shipper Exposure
  A recent Supreme Court decision that is widely viewed as a...
• Features
  How AI Is Changing the Roles of Account Managers and CSRs
  From Verizon CEO Dan Schulman predicting that AI will cause...
• Features
  Preparing the Agency to Sell: What Every Agency Owner Should Do Before Going to Market
  If an agency owner is seriously considering selling the...
• Features
  No Residency, No Coverage? Is Your Home Uninsured?
  My May 2026 column about the enforceability of an exclusionary...
• Features
  Why Most Insurance Agencies Don’t Actually Train New Hires
  Most agency owners will tell you they have a training program. And...
• Features
  Real Estate E&O: The Importance of Specialized Coverage in an Increasingly Complex Market
  Professional liability insurance for real estate...
• Features
  Why Consistency Beats Creativity in Insurance Marketing
  Have you ever walked into an insurance conference and realized you...
• Features
  Client Retention Strategies in a Softening Market
  The hard insurance market of the past few years has challenged...
• Features
  Shopping for Cyber Insurance? Start With the End in Mind
  The moment a cyber incident hits, the nature of the insurance...
• New Markets
  My New Markets
  Environmental Liability Market Details: Established as a specialist...
• People & Places
  People
  National Hiscox, with headquarters in Atlanta, appointed Lori Bailey...
• Business Moves
  Business Moves
  National ANV Group Holdings Ltd., Open Lending Corporation ANV Group...
• Declarations
  Declarations
  The "I"s Have It "The resilience of the independent agency channel is...