Editor’s Note

Healthy, Happy Employees

This issue reveals data from Insurance Journal’s annual Agency Salary Survey. While maintaining competitive compensation packages is a critical step...

‘The New Collars’

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One positive trend that could help fill the insurance talent gap is what Oliver Wyman Forum calls “The New Collars.”...

Program Business

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Welcome to the second edition of Insurance Journal’s 2021 Program Directory issue, published twice a year for agents and broker...

Bad Conduct

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The U.S. insurance industry’s top compliance shortcomings relate to claims handling noncompliance, including timeliness, required disclosures, payments and grievance and...

Agent Satisfaction

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Despite independent agents having long driven the lion’s share of property/casualty (P&C) insurance industry revenue, many have been feeling neglected...

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