Seattle-based property and casualty insurer Safeco is considering direct marketing its automobile insurance business on the Internet to reach additional consumers that don’t like to deal with a middle-man and purchase insurance through agents.
According to Paul Hollie, Safeco spokes-man, the company is seeking feedback from independent agents before it finalizes a decision. “We’ve had several meetings with our agency councils and always keep an open line with agents who are interested in speaking to us about it,” he said. Hollie said that the Internet-based approach would be supplemental distribution arm that would “absolutely not take away from existing business.” However, the company wants to meet customers it currently is not reaching through agents.
“We are looking at buying
preferences,” Hollie said.
While Safeco does not know when it will make a decision on wheth-er to add Internet-based sales to its distribution channel, Hollie said the company “is taking a very close look at it and expect to have some sort of conclusion in the coming couple of quarters.
“One thing I would like to be clear on with our agents is that we’re including their feedback in this,” Hollie said.
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