The integration of the U.S. insurance market and global financial market will have a profound impact on business, according to...
Features
Someone once said “change is inevitable” and in the health care arena that especially rings true. It wasn’t so long...
Despite knowing that driving and talking on a cell phone at the same time is dangerous and that it is...
Blink blink “Someone’s going to have to blink soon.” Ted Kelly, chairman, president, and CEO , Liberty Mutual Group Inc.,...
Are great CSRs born or made? Is customer service an inherent ability such as musical talent—where some have it and...
Although the U.S. Department of Agriculture’s Risk Management Agency has taken steps to improve its procedures and processes to address...
Say Hurricane Katrina and you immediately think of New Orleans; say Hurricane Katrina and insurance coverage, and the story is...
GAO: The USDA should do more to control fraud in the nation’s crop insurance program Although the U.S. Department of...
Someone once said “change is inevitable” and in the health care arena that especially rings true. It wasn’t so long...