Features

California’s Cost of Treating Injured Workers 10% Below Other States in Study

Workers’ compensation medical payments per claim in California were 10% below the median state of a 17-state study sample for claims with experience through March 2023, a study from the Workers Compensation Research Institute shows. The WCRI study, CompScope Medical …

Agency E&O Claims Trends to Watch

Special relationships, fiduciary duties, the hard market and disasters, are areas of exposure that agencies need to watch over when it comes to agency E&O, the experts say. Here’s why. Special Relationships One area that is getting extra attention in …

It’s a Family Affair at Heritage Insurance Agency

It’s a family affair at Heritage Insurance Agency and not just because a husband-and-wife team run the firm. Steve Mora, the principal and CEO, who runs the Chico, California-based agency along with his wife Kelly, principal and chief marketing officer, …

Agency E&O Buyers Report Higher Premiums

According to Insurance Journal’s annual Agency E&O survey, which polls buyers of the coverage on pricing and trends on current market conditions, about 73% of respondents saw an increase in their agency E&O renewal premium in 2024. That’s up from …

State Residual Markets See Policy Count Double in 5 Years: AM Best

State-sponsored residual property markets have seen an influx of risks come in since 2018, with some states growing by more than 200%. According to insurance industry ratings firm AM Best, the policy counts of personal and commercial property Fair Access …

Digital Transformation in Insurance Marketing: How to Leverage Technology to Drive Growth and Engagement

The insurance industry has historically been slow to adopt new technologies – often relying on traditional outreach, marketing and client management methods. However, digital transformation has taken hold across the sector in recent years, radically reshaping how insurance companies engage …

Viral Work Trends Insurance Agencies Will See More in 2025

Doesn’t it seem like every week there’s a new article, hashtag, or viral video about workplace trends? It can be confusing to keep them all straight. Here are the trends that seem to generate the most interest and engagement from …

States Lead the Way on Better Insurance Markets

Most homeowning Americans consider their home their most valuable asset. This means that the changes happening in the property insurance market – which safeguards this asset – are critically impacting Americans and their financial security. While the market remains robust …

Owner Compensation Performance Based – Part 2

Last month we discussed the three components of owner compensation that we recommend. These include the management piece, production component and how to split up the profits all based on the performance of each owner. This month is an example …

Employees’ Needs Are Heard and Valued At The Bulow Group

At The Bulow Group, work-life balance is a core value that benefits employees on both sides. “We are super flexible as an agency,” said one Bulow Group employee who nominated their agency as one of the best in Insurance Journal’s …

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