Account Manager and CSR Roles and Performance March 23, 2020 By Catherine Oak and Bill Schoeffler Account managers are the backbone of an agency. Account managers (AM) are also called customer service representatives (CSR) and are...
Checking In with No Way out: How Hotels Can Prevent Human Trafficking March 23, 2020 By John Welty Anytime there’s a huge event like the Super Bowl where a large number of people convene from different locations, often...
Manufacturers: Mostly On Their Own to Face Coronavirus Insurance March 23, 2020 By Andrea Wells Remote Work Not Much Help for Assembly Lines Property/casualty insurance professionals are trying to provide advice and empathy to their...
Beer Hounds: The Risks of Pups at Breweries, Wineries, and Beyond March 23, 2020 By Larry Chasin As springtime begins, winery and brewery patios are bound to fill up with patrons looking to enjoy a nice meal...
Coronavirus Impact on Workers’ Compensation Limited But Some Workers May Be Covered March 23, 2020 By Jim Sams The outbreak of coronavirus has already resulted in some workers’ compensation claims and more are expected. But whether those claims...
Teach New Producers to Diagnose Success Early and Often March 23, 2020 By Randy Schwantz There is a fun phrase in golf, “Drive for show, putt for dough.” It’s a subtle shot at those guys...
Despite Finding Insurer’s Actions ‘Reprehensible,’ Iowa Court Slashes Payment to Paralyzed Worker March 9, 2020 By David Pitt The Iowa Supreme Court has dramatically reduced the compensation a paralyzed northeast Iowa man received from a jury in a...
California Father and Son Charged With Auto Insurance Fraud March 9, 2020 A father and son from California have been charged with felony counts of auto insurance fraud after allegedly falsifying an...
Drivers at Risk: Why Delivery Apps Might Leave Clients Without Coverage March 9, 2020 By Patrick Wraight Why Delivery Apps Might Leave Clients Without Coverage Just a few years ago, a grocery run or a run to...
California FAIR Plan Can Offer Only Fire Insurance, Judge Says March 9, 2020 A fund that offers only fire insurance to California residents in wildfire-prone areas can’t be required to provide coverage for...