Sales leaders have a tough job. They work with producers that are misplaced and burnt out. They work with underwriters...
Idea Exchange
Auto insurance shoppers are placing greater importance on having more services provided to them today versus five years ago, underscoring...
I was conducting an errors and omissions (E&O) audit for an agency that needed improvements. The easiest part of the...
1. Ooze Expertise. No one knows the insurance industry like you. Your resume is a timeline of when your experience...
Thousands of discussions, debates and arguments are taking place in agency offices across the country between principals and ambitious young...
Anyone involved with disaster response knows to expect the unexpected, and that mantra has only intensified as 2018’s catastrophe (CAT)...

In the quality assurance world, the days of clipboards, pencils and punch lists have gone the way of green eye...

Social responsibility is becoming increasingly important to all agencies, especially for millennials. Whether the social issue is local, national, or...

Even as they look back on several years of steady growth and success, many owners of independent insurance agencies now...

A new legislative framework for autonomous vehicle testing and deployment in California created this year is expected to lead to...