Advancements in technology are driving continued evolution throughout the insurance industry. From insurtech and telematics to artificial intelligence (AI) and...
Idea Exchange
Most of us don’t want to think about what would happen to our businesses if we were not able to...

When the results of the second Insurance Digital Transformation Survey (www.insurancedigitalrevolution.org) are released in a few weeks, we should see...
Fear is the No. 1 killer of sales performance. There are a lot of salespeople that avoid making cold calls...
Underwriting is not dying. It is just being automated into digital algorithms versus analog human beings. Technology’s effect on life...

With the passing of the Tax Cuts & Jobs Act of 2017 (TCJA), there is quite a lot of talk...

Most small agencies, and quite a few middle-to-large agencies, lack a current employee handbook or at least one of quality....
When I began my career as a journalist covering the insurance industry back in 1981, many of my early stories...
Have you ever laid in bed with the alarm going off and pushed the snooze button? You’re thinking: “Come on,...
As competition intensifies, agency owners have found it increasingly difficult to grow their business. Profit margins have shrunk, leaving many...