What is the most authoritative source of truthful information in the whole universe? No question about it. It’s Southwest Airlines’...
Legal Beat
There are a number of sins to which those providing services for money are susceptible: product ignorance, market ignorance, administrative...
Employees and operatives often have tensions and conflicts with their employers and principals. This general and highly abstract truth applies...
In any service industry, speed in responding to customer requests, customer satisfaction with performance (both in the short run and...
Once in a blue moon, the Supreme Court of Texas decides a case that squarely pertains to insurance agents. On...
Recently, in March 2000, Aetna, the nation’s largest health insurer, was criticized for participating in slave insurance 150 years ago....
Editor’s note: The first portion of this article appeared in our April 10 issue, page 28. The tort of negligent...
A primer on how negligence differs from fraud, what constitutes negligence and how Texas law applies For a century and...