CSRSelect LLC of Charlotte, N.C. has launched CSRSelect, an online test to evaluate prospective insurance customer service representatives. The program evaluates applicants in skills that producers, CSRs and training specialists identified as essential for the level of customer service expected in today’s insurance marketplace. It produces a report comparing the applicant’s skill and service attitude profile to that of experienced CSRs.
Was this article valuable?
Here are more articles you may enjoy.
CFC Names Former Direct Line Exec Winslow as Group CEO, Succeeding O’Shea 
Cedents Find Competitive Market Conditions at Midyear Reinsurance Renewals: Brokers 
New Jersey Busts Alleged $8 Million Auto Theft Operation Involving 63 People 
Insurers Avoid €580 Million Hit From Nord Stream Pipeline Blasts From This Issue
