CSRSelect LLC of Charlotte, N.C. has launched CSRSelect, an online test to evaluate prospective insurance customer service representatives. The program evaluates applicants in skills that producers, CSRs and training specialists identified as essential for the level of customer service expected in today’s insurance marketplace. It produces a report comparing the applicant’s skill and service attitude profile to that of experienced CSRs.
Was this article valuable?
Here are more articles you may enjoy.
California AG Opposing Oil Pipeline Special Permit to Waive Safety Regulation 
Data Centers Offer a Potential $10 Billion Windfall for Insurers 
Trump Approves Disaster Requests for at Least 7 States; Others Wait 
Lululemon Slips as Texas Announces Probe of ‘Forever Chemicals’ From This Issue
