Delaware Issues Insurance Reminders After Tropical Storm Isaias

August 7, 2020

Tropical Storm Isaias produced tornado activity, heavy rain and flooding, hail and strong winds throughout Delaware, causing significant destruction in several Delaware communities, according to a press release issued by the Delaware Insurance Department.

Insurance Commissioner Trinidad Navarro visited residents and assessed damage on Wednesday.

“While measuring the full extent of this storm will take time, we know one thing – we must come together as a community and support those that need to rebuild,” Navarro said in the release. after touring Amberwood community in Bear, which saw extensive storm impacts, and speaking with those beginning the insurance claims process. “I understand the eagerness of every resident to clean up and make repairs, but I can’t emphasize enough the importance of contacting your insurance company first. Take photos of everything and do not make permanent repairs before working with your insurance adjuster. Make only necessary, temporary repairs to prevent additional damage. Save all documentation, pictures and receipts.”

Commissioner Navarro also warned about the frequency of fraudulent activity after a storm.

“Anytime we experience a big storm like Isaias, we see storm-chasing scammers pop up in neighborhoods, falsely stating they are with an insurance company, or encouraging homeowners to sign on to repair contracts without going through the proper channels – often price gouging residents, or completing shoddy repairs if they make any at all, leaving the consumer on the hook for costs that could have been covered by an insurer,” he added in the release.

Residents who encounter a storm-related insurance scam can contact the Fraud Prevention Bureau, the release stated, urging consumers to carefully review contracts for home repairs, ask for references and research companies through the Better Business Bureau.

Source: Delaware Insurance Department

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