Willis Group Holdings has announced that its Willis Commercial Network (WCN), in partnership with local independent brokers in the UK, will launch an initiative in conjunction with its insurer partners to eliminate inefficiencies in the joint renewal process.
“The initiative aims to eliminate or modify non-value add parts of network members and insurer partners processes. It will also focus on getting a joint agreement on timely and ‘right first time’ renewal processes for the future, which will be delivered through efficient and effective internal procedures.”
The aim is to “save time and resource,” and to “streamline the renewals process for both parties.” Most importantly “it will improve the service experience for clients,” said Willis.
Source: Willis Group Holdings – www.willis.com