Markets/Coverages: MGA Pen Launches Enhanced Cyber Risk Management Platform

Pen Underwriting, the London-based managing general agent, has invested in a new cyber protection platform called “Pen Protect,” which aims to equip all its cyber policyholders around the world with an exclusive, enhanced, integrated suite of risk management tools and specialist services.

Issued as standard to all Pen cyber policyholders renewing or incepting cover from June 1, 2025, Pen Protect represents an improved, more tailored and dynamic protection for Pen’s cyber insureds. The platform’s intuitive and personalized tools can help bolster companies’ resilience to cybercrime, reduce the risk of data loss and slash their susceptibility to the number one risk facing organizations in terms of cyber exposure: human error.

Available exclusively to Pen insureds through its broker partners, the innovative new platform integrates a comprehensive suite of technology services and the insight of cyber security consultants to continuously identify and address vulnerabilities. Key features include:

• Daily vulnerability scans, risk identification, reports and real-time remediation steps,
• Ongoing integrated threat intelligence feeds to provide relevant context about emerging threats and their potential impact,
• Inbox defender plug-in to identify red flags and prevent incoming email attacks before they can happen,
• Advanced phishing simulations across multiple channels – not just email – including Whatsapp, Teams, SMS, Slack and phone calls,
• Smarter-than-standard personalized training that adapts content to each employee’s behaviour so teams actively learn and change risky habits fast,
• Always-on support from AI-powered cybersecurity backed up by human expertise.

Additional broker benefits to facilitate the cyber conversation include:

• Portfolio analysis and notification – ongoing, aggregated Pen data analysis highlighting common vulnerabilities and cybersecurity concerns, enabling Pen to notify brokers of evolving trends and threats so they can help clients remediate before falling victim themselves,
• Pre-bind vulnerability scans – client-specific reports that can automatically attach to every Pen cyber quote enabling brokers to easily demonstrate and explain critical security weaknesses, plus how to effectively remedy with tailored mitigation advice.

“Many companies still underestimate their vulnerability to cybercrime, believing they either won’t be a target or are more secure and resilient than they are,” commented Ian Summerfield, head of Cyber at Pen, in a statement.

“This can make recommending cyber as an essential cover alongside property and liability insurance a challenge for brokers despite its proven interlocking benefits of risk prevention, breach response and indemnification,” Summerfield said.

“Our aim in enhancing Pen’s risk management offering is two-fold. First, to help brokers win and retain business by offering their clients tailored risk solutions they can’t get elsewhere, whose benefits can easily and persuasively be demonstrated. Second, to proactively help insureds identify, address and reduce their exposure to cyber risk and avoid the business cost, disruption or even paralysis that all too easily flow from a successful cyber incident.”

Pen Underwriting currently provides cyber insurance for SMEs in the UK, US, Canada, Australia and New Zealand, plus large corporates predominantly domiciled in those territories, and has plans to expand its geographical reach in due course.

A subsidiary of the broker Arthur J. Gallagher & Co., Pen Underwriting operates with four divisions — Commercial – UK & Ireland; International; Public Sector; and SME & Personal Lines.

Source: Pen Underwriting

Topics Cyber New Markets Insurance Wholesale