Zurich N.A. Small Biz Launches Direct Bill Web Site

March 1, 2003

Zurich North America Small Business today announced a new Direct Bill website on zurichna.com.

The new site gives agents and brokers direct online access to their customers’ billing information, including the status, current balance, last payment, current amount due, next bill amount, next bill date and installment plan.

Access to the Direct Bill website is easy and secure through either www.zurichna.com or the eZSB main menu. Only agencies of record will have access to their customers’ billing information.

“The Direct Bill website gives agents and brokers the information they need when they need it,” said Michael McNerney, project leader at Zurich North America Small Business. “This information can greatly enhance agents’ ability to access customer billing status and resolve customer queries.”

Zurich North America Small Business is a leader in providing insurance protection for small businesses in the office, retail, service, wholesale, institutional, manufacturers, builders risk and trade contractor market segments through a network of more than 11,000 independent agents and 51 local field offices.

Zurich North America (www.zurichna.com) is a leading commercial property-casualty insurance provider serving the multinational, middle market and small business sectors in the United States and Canada.

Headquartered in Schaumburg, Ill., Zurich North America has 12,750 employees and wrote $13.6 billion in premiums in 2002. Zurich North America includes the Zurich U.S. business units (Corporate Customer, Middle Markets, Small Business, Strategic Partnerships, Construction, Specialties, Zurich Global Energy and Empire Insurance Companies), as well as Universal Underwriters Group, Zurich North America Canada, Zurich Corporate Solutions and Centre.

The Zurich U.S. pool of companies is rated A (excellent) by A.M. Best and A+ (strong) by Standard & Poor’s. Zurich North America is a member of Zurich Financial Services.

Topics USA Agencies Training Development Small Business

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