Kansas Insurance Commissioner Sandy Praeger’s office said it helped thousands of Kansas consumers settle disputes with their insurance companies in 2008, recovering more than $13.6 million in insurance claims for policyholders.
The recoveries are funds returned to policyholders through settlement of claims disputes with insurance companies, based on inquiries and formal complaints filed with the department. These monies are above and beyond what companies had offered consumers to settle the claims.
The department recovery total was the second highest in the past five years.
Although the number of complaints increased slightly from 2007, Praeger pointed to a general downward trend as evidence that consumers are more educated and companies are more mindful about how claims are handled.
Source: Kansas Insurance Department
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