Wiley Insurance Agency in West Plains, Mo., has hired Melissa Burton as customer service representative/agent.
Burton will write policies and enter information into the agency’s management system for new and existing clientele. She has earned her Missouri Property /Casualty license and will also sell property and casualty insurance.
Prior to joining Wiley Insurance Agency, Burton worked as a store manager at a cellular telephone company. She has more than 17 years of retail industry experience.

Wiley Insurance Agency is a member of Valley Insurance Agency Alliance (VIAA), a cohesive family of over 100 independent insurance agencies in Missouri and Illinois.
Wiley Insurance Agency is a full-service agency founded in 2014 that specializes in personal, commercial, farm, and life insurance. The company is owned by lifelong West Plains’ resident Traci Wiley, who has 25 years of insurance industry experience in the community.
Source: Wiley Insurance Agency
Topics Missouri
Was this article valuable?
Here are more articles you may enjoy.
What Analysts Are Saying About the 2026 P/C Insurance Market
AIG Underwriting Income Up 48% in Q4 on North America Commercial
Florida Engineers: Winds Under 110 mph Simply Do Not Damage Concrete Tiles
AIG’s Zaffino: Outcomes From AI Use Went From ‘Aspirational’ to ‘Beyond Expectations’ 

