Columbus, Ohio-based travel insurance provider battleface announced the launch of Robin Assist, a new tech-driven platform as a service. Built for insurance carriers, brokers, managing general agents (MGAs) and self-insured enterprise partners, the global Application Programming Interface (API)-driven insurtech platform supports travel insurance via responsive 24/7 customer service, emergency medical assistance services and claims.
battleface CEO Sasha Gainullin said, “battleface was born out of emergency travel and medical assistance, where we saw the need for tech-driven products to deliver relevant services for today’s travelers. With the launch of Robin Assist, our team will continue to deliver the same level of excellent service that our customers currently experience, supporting travel insurance brands globally.”
Some of the Robin Assist’s platform services include:
- Multi-lingual 24/7 customer support
- Claims handling
- Emergency medical evacuation and travel assistance
- Medical case management
- Global medical and cost containment networks
- Immediate payments in over 140 currencies
- Integrated API-driven tech behind partner brands for policy and claims management
Source: battleface
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