Kansas Insurance Commissioner Vicki Schmidt announced the Kansas Department of Insurance recovered more than $11.8 million for Kansans in 2024. The Department’s Consumer Assistance Division has recovered over $47.7 million for Kansans since Commissioner Schmidt first took office in 2019.
Funds considered “recovered” are calculated when Department staff assists individuals in need of support during their insurance claims process. If a dispute arises between a policyholder and an insurance company, regardless of the type of insurance, the Kansas Department of Insurance investigates the complaint. Department staff work with the consumer and the company to ensure the insurance policy is followed and benefits are paid accordingly.
Accident/health accounted for 1,322 consumer complaints, followed by auto (1,060) and home (708).
A county-by-county breakdown of the recoveries can be found here: 2024 Annual Report Recoveries.
Source: Kansas Department of Insurance
Topics Kansas
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