The Mutual Group, LLC announced Tom Troy as Chief Executive Officer, effective January 5, 2026. Troy has over 30 years of experience at several major insurance carriers, including senior leadership roles at some of the largest and most well respected mutual and reciprocal carriers.
In this role, Troy will be responsible for driving The Mutual Group’s strategic vision, expanding its platform and delivering exceptional value to its members.
Troy joins The Mutual Group from USAA, where he served as Chief Transformation Officer and previously from CSAA Insurance Group where he served as Chief Executive Officer and President. Beyond leading strategic initiatives, Troy has developed products, managed distribution channels and implemented tech-forward solutions.
Prior to leading CSAA, Troy was an Executive Vice President at Allstate, where he oversaw a multi-billion dollar portfolio of the insurer’s non-Allstate brands including Esurance, Ivantage, Encompass and business insurance. He also previously served in a variety of Executive Vice President roles at Liberty Mutual and held senior leadership positions with Safeco Insurance.
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