The Hartford Financial Services Group announced a series of new initiatives that enable agents to do business with the insurer using processes that meet their agency’s specific needs. The initiatives involve IVANS’ Transformation Station, HNC’s Blaze Advisor and Access CoverageCorp’s intelligent interchange.
“No one solution is right for everyone,” said Lisa Cox, senior vice president, eBusiness Technology Solutions at The Hartford, speaking at the ACORD Conference 2002 in Orlando, Fla. “The continuing development of XML, SPX and other standards for the insurance industry has enabled more technology firms to create exciting new products that enhance efficiency and communications for the entire industry.
“The Hartford has been at the forefront in demonstrating and implementing SEMCI (single entry multi-company interface) and other standards-based initiatives. Now we’re continuing to take the lead, leveraging the strengths of a variety of eBusiness partners to develop a broader range of options so agents can choose the technologies that complement the way they want to do business,” she said.
Among the XML-based initiatives The Hartford will discuss or help demonstrate at the conference are:
A new agreement to use HNC’s new Blaze Advisor software for The Hartford’s property-casualty applications. This software provides the flexibility that allows The Hartford to use rules-based agency communication with a variety of partners in a variety of business models. The Hartford worked with HNC to develop the technology for the industry;
A new agreement to use Transformation Station. The Hartford has signed on to the IVANS information exchange that can manage real-time processing, mailbox processing and transaction translations among the trading partners using ACORD XML standards; and
The increased use of Access CoverageCorp for rules-based SEMCI. Access CoverageCorp, a Hartford-owned technology company, uses an elegantly designed ACORD XML standards data stream to enable real-time rating for agencies and managing general agents. The Hartford, the first insurance company to use the system, implemented it in December.
“Organizations like ACORD and independent technology research firms have frequently cited The Hartford for its early leadership in promoting XML Standards,” said Cox. “We’ve moved to the next step and are working with many partners to implement those standards in practical ways that agents can deploy now or in the near future. Everything we do is dedicated to putting the ‘ease’ into ebusiness.”
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