IIABA Chooses Richardson Programs

October 1, 2002

Richardson, a sales training and consulting firm, announced that the Independent Insurance Agents & Brokers of America (IIABA) has selected Richardson QuickSkills (TM), an interactive online sales training curriculum, to improve selling skills of its 300,000 member agents.

IIABA will provide access to Richardson’s four-star rated eLearning programs to increase the sales and relationship effectiveness of its member agents via the Big “I” Virtual University. Richardson and IIABA have designed a comprehensive and interactive curriculum for new hires and junior agents, as well as experienced agents. The curriculum includes:

*Consultative Selling
*Consultative Negotiations
*Sales Presentations
*Developmental Sales Coaching
*Exceptional Customer Care
*Prospecting to Gain the Appointment

Richardson QuickSkills leverage more than 25 years of seminar and consulting experience to offer a flexible, interactive, high-impact training alternative to clients. Richardson QuickSkills are comprised of three parts that include:

*20 to 25-minutes of highly interactive training, challenging realistic scenarios, immediate/individual coaching, and feedback.
*Robust optional training resources including trainer lecturettes, role plays, to-do lists, and tools.
*Interactive assessment with feedback and individualized development plans.

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