The National Association of Professional Insurance Agents (PIA) named Timothy G. Russell of Sandy Hook, Conn., as the 2010 Professional Agent of the Year and Jennifer A. Tahaney of The Seltzer Group in Schuylkill Haven, Pa., as the 2010 PIA National Customer Service Representative of the Year.
Tim Russell and his brother and business partner George are third-generation owners of the independent Russell Agency of Southport Conn., founded by their great-uncle in 1941. He currently serves as vice president of PIA of Connecticut. He previously served as treasurer, and on various PIA committees and task forces.
The PIA recognized Russell’s contributions to the insurance industry, the independent agency system and to his PIA colleagues, as well as his commitment to education, involvement in community affairs and overall success.
In March 2009, Russell received PIA of Connecticut’s Professional Agent of the Year award. Active in his community, Russell received the Paul Harris Fellow award for Community Service from the Rotary Club in Fairfield, Conn. He is a past president of the Fairfield Rotary Club and has served in a variety of board positions on the Fairfield Chamber of Commerce.
Tahaney joined The Seltzer Group in 1988 and currently serves as the agency’s director of marketing.
The PIA National Customer Service Representative (CSR) of the Year Award — sponsored by The Hartford in 2010 — is given annually to an outstanding agency customer service representative who works for a PIA member insurance agency. Nominations for this award are made by PIA members. The award recognizes a CSR who has improved operations of the agency, served their clients in a unique or extraordinary way and engaged in community involvement and activities to advance the betterment of the insurance industry.
Source: PIA, www.pianet.com
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