The Hartford Financial Services Group has unveiled a new “customer-centric” growth strategy that it says will help unlock the value of its books of business in property/casualty as well as life insurance. The company is looking to better cross-market as well as to develop more integrated solutions for agents to offer customers.
In this interview (below) with Insurance Journal’s Ken St. Onge, the president of The Hartford’s Commercial Markets division, Juan Andrade, explains the new strategy and how the changes will impact independent insurance agents.
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