Special Report: America’s Best Independent Insurance Agencies to Work For

December 10, 2019

The votes have been tallied and the results are in for the 2019 Best Independent Insurance Agency to Work For survey by Insurance Journal.

The winners have been chosen by employees.

Employees of the Best Agencies to Work For in 2019 highlight the importance of competitive salaries, employee benefits, training and education, resources, and other employee perks as drivers of satisfaction in the workplace.

But it’s not all about compensation and benefits. Happiness in the workplace has a lot to do with people, relationships and culture. Employees of the winning agencies cite high personal job satisfaction; rate their relationships with their immediate boss or supervisor as positive; and express a high opinion of their agency’s owner or principals and their agency’s reputation in the community.

Employees are grateful that their best agency owners support local charities and the community. Employees are also grateful for the opportunities their agencies provide for them to participate in community service.

Employees take pride in working for agencies that are respected and hold strong values and ethics. Employees also appreciate the generosity of their agency owners in sharing revenues in the form of bonuses and trips.

The best agencies also provide ways to help their employees grow — by giving them the tools and technologies they need, and supporting them with education, training, annual and performance reviews and, in some cases, mentors. The survey results clearly show employees value this support.

As expected, the winning agencies score high for overall employee benefits including wellness programs and for working conditions including flex-time and alternative schedules that allow employees to work from home.

The best agencies to work for also provide employees with a strong sense of work-life balance, and deliver a workplace environment where employees feel supported wholeheartedly by management and their peers. Many of the employees say they feel like family in their agencies.

Insurance Journal wishes to thank the nearly 2,000 customer service representatives, account executives, producers, managers and other agency staff who took the time to nominate their independent insurance agency in this year’s survey.

This year’s winners’ profiles will be published this week, beginning today.

For previous years’ winners, see Insurance Journal’s Insurance Industry Rankings & Awards page.

Overall winner:

Higginbotham, Fort Worth, Texas

East region:

Gold: Ironside Insurance Group, Boston, Mass.

Silver: Covenant Insurance Group, York, Penn.

Bronze: Chalmers Insurance Group, Bridgton, Maine

Midwest region:

Gold: The Bulow Group, Tinley Park, Ill.

Silver: Military United Insurance, Columbia, Mo.

Bronze: DSP Insurance Services, Schaumburg, Ill.

South Central region:

Gold: Hotchkiss Insurance, Houston, Texas

Silver: BKCW, Austin, Texas

Bronze: The Nitsche Group, Giddings, Texas

Southeast region:

Gold: Acentria Insurance, Destin, Fla.

Silver: Century Risk Advisors, Boca Raton, Fla.

Bronze: BKS-Partners, Tampa, Fla.

West region:

Gold: Snapp & Associates Insurance Services, San Diego, Calif.

Silver: Morris & Garritano, San Luis Obispo, Calif.

Bronze: EPG Insurance Agency, Scottsdale, Ariz.

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