Insurance Tech: Zywave Releases Suite of Specialized AI Agents

Insurance technology provider Zywave unveiled an agentic AI strategy, and what it calls the industry’s first suite of insurance-specialized AI agents.

The agents will help insurance companies transform how they work and achieve unprecedented levels of revenue growth and productivity.

To help address these and other market challenges, Zywave has introduced a suite of intelligent agents designed to transform growth targets into real opportunities and create a true performance multiplier for businesses, working 24/7 to support today’s leading organizations. These agents include:

• Prospect Identification Agent: After seamlessly connecting to your Management System, the agent enriches your existing customer and policy data with missing details (e.g., websites, NAICS/SIC codes, company size, revenue) and recommends the best new prospects for each producer to define your Ideal Customer Profiles.
• Lead Sourcing & Scoring Agent: Uses the Ideal Customer Profile to find top prospects – with trusted contact information, such as email and phone numbers – from the miEdge database, ranked by buying intent indicators like upcoming renewals or recent broker changes.
• Research & Enrichment Agent: Gathers prospective household and company data, identifies current coverages, personalizes custom messages using real-time news, and share insights about both household and company prospects.
• Outreach & Optimization Agent: Builds personalized email outreach for each prospect, delivers pre-built campaign sequence drawing from Zywave’s extensive content library, then tracks engagement metrics, and recommends optimizations to boost results.

These agents are currently available to select early customers and will be generally available in the first quarter 2026, with future AI agents to be rolled out throughout 2026 to be focused on new business and renewal quoting automation, as well as benchmarking policy and coverage design.

“By drawing on our industry-recognized, proprietary data and content, our new AI agents streamline what used to be fragmented, manual tasks and turn them into connected, AI-powered workflows,” said Martin Simoncic, CEO, Zywave. “This unlocks new levels of productivity and gives producers, brokers, and carriers a competitive edge in this rapidly changing market.”

Zywave’s first suite of agents tackles one of the insurance industry’s toughest challenges: the time-consuming process of prospecting and client acquisition. These AI agents enable intuitive “describe-and-done” experiences, helping users build ideal customer profiles, identify and prioritize prospects, and generate personalized outreach, while using Zywave’s proprietary content and datasets.

In the future, by connecting to an agency’s book of business, Zywave agents will identify risk exposures using Zywave’s industry-leading benchmarking analytics, recommend appropriate coverage, and tap into 1,000-plus real-time carrier APIs to proactively quote coverages. AI Agents will also surface insights through coverage-gap analysis and contract comparisons for use in proposals.

Unlike generic AI tools, Zywave’s AI-powered solutions draw on proprietary insurance industry data and content including a library of more than 120,000 topics, as well as detailed coverage and exposure data on tens of millions of households and companies. These new solutions are designed for both new producers and experienced insurance professionals.

To learn more about Zywave’s Agentic AI strategy and solution set, visit here.

SOURCE: Zywave

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