The state has helped Floridians recover more than $11.5 million in the first six months of this year in claim payments and premium refunds, including one case that resulted in a $1.2 million payment on a consumer’s unpaid hospital claims.
Florida CFO Alex Sink said that her Division of Consumer Services helped recover more than $14 million in all of 2008.
The Division of Consumer Services assists Floridians with financial and insurance-related matters including disaster preparation and insurance fraud as well as questions and complaints regarding auto, home, health, life, and small businesses.
The$11.5 million in recoveries were logged between January 1, 2009, and June 30, 2009, according to Sink.
In the case recovering the largest single sum — $1.2 million — Sink said that an insurance consumer specialist, Guy Thibaut, who works in the Division’s Largo Call Center, intervened on behalf of a consumer who requested help getting hospital claims paid. After Thibaut got involved on the consumer’s behalf, the insurance company determined that the claims were denied in error and made payment.
Topics Florida
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