Florida’s Citizens CEO Gilway Responds to Claims About Managed Repair Program

By Barry Gilway | July 7, 2017

  • July 7, 2017 at 7:14 am
    George Lake says:
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    If you read Mr. Gilway’s response closely you will note that he doesn’t actually refute any of the facts stated in the original article. In fact he confirms that at least 25% of Citizens policyholders who elect to choose their own contractor rather than have the insurance company select them are going to be adversely affected by the $10,000 water loss sub-limit. How on earth is that consumer friendly?

  • July 7, 2017 at 11:33 am
    Heather says:
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  • July 7, 2017 at 2:00 pm
    John Gardner says:
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    Seems like a lot less problem for the client if they use the managed care program rather than some outfit that shoves an AOB form in front of them. Free water extraction even if the claim isn’t covered. How can that be anti consumer? If the bad apples (and there are more than a couple) would have abandoned the worthless and unnecessary AOB form then none of this would be a problem. Citizens is not the first to adopt these limits and they won’t be the last. So the real question is what will the next niche be that attorneys and vendors latch on to. So far we have dealt with Mold, Sinkhole and now AOB/bad PA’s. Anyone want to take a shot?

    • July 7, 2017 at 2:24 pm
      Jack Kanauph says:
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      They already are entering the auto insurance area with glass claims.

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