ProcessClaims, an Internet claims solutions provider, formed a partnership with Ohio-based, CSi Complete, a Customer Satisfaction Indexing provider to the collision claims industry.
ProcessClaims and CSi Complete integration now enables ProcessClaims’ customers to seamlessly move their data to CSi Complete for Customer Satisfaction Indexing.
ProcessClaims continues to develop partnerships through open standards to deploy Internet based claims processing tools. CSi Complete delivers vehicle owner survey data within the automated claims handling process. ProcessClaims and CSi Complete are transacting with real customers in a live environment today.
CSi Complete, based in Plain City , Ohio, has clients in over 40 states and Canada. Its focus is on providing management and marketing tools that aid in increasing customer satisfaction, loyalty, internal management processes and external marketing efforts. Primary clients include collision repair facilities, consolidators and insurance companies, with important business relationships extending into various collision and automotive industry companies.
ProcessClaims is the internet-based bridge linking the insurance and collision repair industries and their trading partners.
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