Walnut Creek, Calif.-based CSAA Insurance Group has named Melissa Jones executive vice president and chief human resources officer.
As a member of the company’s executive leadership team, Jones leads efforts in areas including corporate culture, communications, talent management and leadership development.
Jones joined CSAA in 2009. She was a vice president in human resources before her promotion. She previously served as a first vice president and senior manager in human resources with JPMorgan Chase, and was a director in human resources with Providian Financial before that.
CSAA, a AAA Insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia.
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