Review Your E&O Carrier’s Requirements for Carrier Writing Standards. There’s a myth going around that if an agency…
Burand's Agency E&O
Proper Authorization. I recently saw a situation where, in a divorce, one spouse deleted the prized vehicle of…
Binding Summaries. A significant risk unrecognized by most producers and CSRs is the risk of being sued by…
Discussing Claims with Insureds. A common and often key personality trait of CSRs and producers is that they…
Unexpected Staffing Issues do cause E&O claims. Staffing is not usually the title of a PowerPoint slide in…
Staff Licensing. Staff licensing may seem like such an obvious topic that it does not deserve even to…
Certificates of Insurance, Part 2.Last week’s blog covered the reason certificates cause so many E&O mistakes due to…
Certificates of Insurance. Certificates are probably the most frustrating aspect of processing commercial insurance today. A blog is…
Voice mail disclaimers. Most agencies today have standard voice mail disclaimers that state something to the effect of,…
Offer all clients higher liability limits. One of the most common E&O claim examples virtually ever producer and…