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Independent Agencies Win When Retention Comes First

Dec 16 2025 // As an independent agent, you know the truth: acquiring new clients is often much more expensive than keeping the ones you already have. The old saying, “new business is king,” no longer entirely rings true....

Aon Adds to List of Brokers Suing Howden US for Alleged Poaching, Theft

Dec 15 2025 // A new broker is now suing Howden US and a pair of former employees for allegations of poaching and theft of trade secrets. Last week Aon Risk Services Cos. filed suit in U.S. District Court for the Southern District of New...

Drowning in Busywork? Tech to Help Agencies Reclaim Time and Boost Efficiency

Dec 15 2025 // With the winter holidays quickly approaching, independent agencies are looking for ways to reclaim precious time—to unwind and recharge. Between client requests, policy servicing, sales demands, carrier logins, and...

Man Sentenced for Flashing Three Insurance Agencies in Georgia

Dec 12 2025 // A man convicted of flashing workers at three insurance agencies in Warner Robins, Georgia, has been sentenced to 15 years in prison. Demarcus Tyrell Mann, 30, pleaded guilty but mentally ill in October, after he was...

Big ‘I’ CEO Symington Named Among Top Lobbyists for 2025

Dec 12 2025 // The Hill, a prominent Washington, D.C.-based political newspaper, named Charles Symington, president and CEO of the Independent Insurance Agents & Brokers of America (Big “I”), among the top trade...

Jury Finds Agent Guilty of Twice Misappropriating Client’s Insurance Funds

Dec 9 2025 // A Baltimore County jury has found Michael C. Okolo, of Parkville, Maryland, guilty of two counts of insurance fraud and one count of obstruction of justice. According to Maryland Attorney General Anthony G. Brown Okolo was...

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