Review Your E&O Carrier’s Requirements for Carrier Writing Standards. There’s a myth going around that if an agency writes with...
agency E&O News
Proper Authorization. I recently saw a situation where, in a divorce, one spouse deleted the prized vehicle of the soon...
Once again, Insurance Journal is polling its readers asking for their thoughts on today’s agency errors and omissions market. Don’t...
Binding Summaries. A significant risk unrecognized by most producers and CSRs is the risk of being sued by the agency’s...
Discussing Claims with Insureds. A common and often key personality trait of CSRs and producers is that they are people...
Unexpected Staffing Issues do cause E&O claims. Staffing is not usually the title of a PowerPoint slide in an E&O...
Staff Licensing. Staff licensing may seem like such an obvious topic that it does not deserve even to be discussed...
Certificates of Insurance, Part 2.Last week’s blog covered the reason certificates cause so many E&O mistakes due to processing errors....
Certificates of Insurance. Certificates are probably the most frustrating aspect of processing commercial insurance today. A blog is not the...
Voice mail disclaimers. Most agencies today have standard voice mail disclaimers that state something to the effect of, “No coverage...