Florida’s Citizens Rolls Out New Website for Agents, Insureds

February 23, 2016

Citizens Property Insurance Corp. has launched a new website for customers, agents and other stakeholders that, according to the company, offers a more comprehensive gateway into the state’s insurer of last resort.

Launched Feb. 1, the new site provides a wider array of policy and corporate information, as well as a new search function that will allow policyholders and agents to access information and manage their policies.

Citizens reported the new website www.citizensfla.com has seen nearly 193,369 visits since its launch on February 1. Of those visits, approximately 21 percent are new and 79 percent are returning visitors, according to Google Analytics. Currently, more than 5,804 users have registered with the site, including 278 adjusters and 4,895 agents

The development team includes more than a dozen Citizens employees from across the company, bringing together a group that included personnel with expertise in information technology, communications, graphic design, consumer outreach and agent services.

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